Plans & payment

How billing works

Plans are billed monthly, with an annual option that saves ~8%.
Pricing is transparent — no hidden fees. The full breakdown is on the pricing page.
Each machine is dedicated hardware; you’re billed per machine.

Why monthly minimum?

Apple’s licensing for leased Mac hardware requires a minimum term, so the shortest billing cycle is monthly.

Payment methods

Manage your subscription and payment method from your dashboard at app.myremotemac.com.

Cards — accepted (managed in your dashboard).
PayPal — not accepted.
Cryptocurrency — accepted case by case, depending on your profile; a KYC check may be required. Contact support@myremotemac.com to arrange the payment terms.

For VAT/tax handling and company invoicing options, see your billing settings or contact support.

Free trials

We don’t offer free trials. Following a high rate of fraud, free trials are no longer available.

Renewal & upgrades

Subscriptions renew automatically at the end of each cycle.
Need more power or storage? There’s no in-place upgrade — see Upgrading to a different Mac (we migrate your data for free).

Failed renewal payments

If a renewal payment fails, your instance is not deleted right away — it enters a grace period so you have time to fix your payment:

New accounts: 24 hours.
Established accounts: 7 days — this applies once your account has completed at least one successful renewal (a monthly or annual renewal, or a switch to annual billing). Your very first payment when you subscribe doesn’t count.

During the grace period, update your card or payment method in your dashboard. The payment is retried automatically, and as soon as it succeeds your instance keeps running normally.